Field Operations Officer

Field Operations Officer

CUSTOMER SERVICE & VENUE OPERATIONAL

Requirements

Min. Education: D3

Major Education: All Major

Qualification

• Preferably a person with strong physical ability
• Hold min. Diploma Degree in any major from reputable university (preferably from hospitality/marketing/PR)
• Having experience in MICE industry will be an advantage (still, fresh graduates are very welcome to apply)
• Able to demonstrate capability to work in team and/or independently
• Highly responsible with good initiative and able to work under pressure
• Communicative and persuasive
• Excellent communication skill in English (verbal and written)
• Hardworking, simple, and good in social skill

Job Description

• Serve as the first point of contact to assist with client's needs and inquiries
• Assist in managing client event needs, including but not limited to arranging meeting rooms and setting up areas based on client's needs
• Ensure venue services and facilities meet best quality
• Coordinate with the related operations team to support client requirements
• Build and maintain positive relationships with clients
• Address client complaints promptly and responsively also actively looking for best possible solutions

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Terms & Conditions

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3. Please make sure the position that you want to apply. Shortlisted candidates will be contacted by Phone or Email.